Privacy Policy

This Privacy Policy ("Policy") describes how 777we ("Platform", "we", "us" or "our"), accessible at https://777we.cam, collects, processes, stores, shares and protects personal data relating to individuals ("Users", "you" or "your") who access or use the 777we online gaming platform.

777we is an English-language gaming platform designed for the Pakistan market, offering casino games, live dealer tables, sports betting markets and instant-win games. As part of providing these services, we necessarily process certain personal data about our Users. We are committed to handling this data with transparency, integrity and in accordance with applicable data protection principles.

This Policy should be read alongside our Terms & Conditions and Responsible Gambling Policy, each of which forms part of the overall regulatory framework governing your use of the Platform.

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

3.1 The Data Controller responsible for your personal data processed through the 777we Platform is the operating entity behind https://777we.cam. All data-related enquiries, requests and complaints should be directed to our support team using the contact details provided in Section 17 of this Policy.

3.2 Where third-party service providers process personal data on our behalf (for example, KYC verification partners, payment processors or fraud detection providers), they do so as Data Processors under appropriate contractual data protection agreements that bind them to process data only on our documented instructions and in accordance with applicable data protection standards.

4.1 We collect the following categories of personal data in the course of providing the 777we Platform:

Identity Data

• Full legal name as appearing on government-issued identification;
• Date of birth (for age verification);
• National Identity Card (CNIC) number, passport number or other government-issued identifier;
• Scanned copies or photographs of identity documents submitted for KYC purposes.

Contact Data

• Email address (used for account management, communications and security alerts);
• Mobile telephone number (used for account security and, with your consent, promotional messages);
• Residential address (including city, province and postcode, for example addresses in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan or Peshawar).

Financial Data

• Deposit and withdrawal transaction records, including amounts, dates and payment method references;
• Payment method identifiers (such as account numbers associated with familiar Pakistan payment references including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah) — these are processing references only and do not imply endorsement by any payment provider;
• Source of funds documentation where required for AML compliance.

Usage & Technical Data

• IP address and approximate geolocation derived therefrom;
• Device type, browser type, operating system version and screen resolution;
• Session duration, pages visited, game titles played and betting history;
• Login timestamps, session identifiers and security event logs.

Communications Data

• Contents of support chat transcripts, email exchanges and feedback submissions;
• Records of any responsible gambling tool activations, limit adjustments or self-exclusion requests.

5.1 Directly from You. Most personal data is provided directly by you during the registration process, KYC verification, deposit and withdrawal transactions, support interactions and any voluntary communications you initiate with the Platform.

5.2 Automatically. When you access and use the Platform, we automatically collect technical and usage data through cookies, server logs and similar tracking technologies as described in Section 9 of this Policy.

5.3 From Third Parties. We may receive personal data from third-party identity verification providers, fraud screening services, payment processors and, where permitted, publicly available sources — solely for the purposes of verifying your identity, preventing fraud and complying with AML obligations.

6.1 We process your personal data on the following legal bases:

6.2 Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. To withdraw consent for marketing communications, contact us at [email protected] or use the unsubscribe mechanism in any marketing communication.

7.1 We use your personal data for the following purposes:

• Account Administration: Creating and managing your 777we Account, authenticating your identity on login, and maintaining account security;
• Service Delivery: Enabling access to casino games, live dealer tables, sports betting markets (including Pakistan cricket, PSL T20 and ICC tournament markets) and instant-win games;
• Payment Processing: Facilitating deposits into and withdrawals from your PKR-denominated Wallet, and maintaining transaction records;
• KYC & Compliance: Verifying your identity and age, screening against sanctions lists, and fulfilling AML and regulatory obligations;
• Customer Support: Responding to your queries, resolving disputes and managing complaints;
• Responsible Gambling: Monitoring for indicators of problem gambling behaviour, processing requests to activate deposit limits, loss limits, cool-off periods or self-exclusion;
• Security & Fraud Prevention: Detecting, investigating and preventing fraudulent transactions, account abuse, bonus misuse and other prohibited conduct;
• Platform Improvement: Analysing aggregated usage patterns to improve Platform design, game selection and performance;
• Marketing (with consent): Sending promotional communications about offers, new games and events where you have opted in or where a legitimate interest applies.

8.1 We do not sell, rent or trade your personal data to third parties for their own commercial purposes. We share personal data only in the circumstances set out below:

• Identity Verification Providers: Third-party KYC and AML service providers who verify the authenticity of identity documents and screen against international sanctions and PEP (Politically Exposed Person) lists. These providers act as Data Processors under contractual data protection terms;
• Payment Processors: Financial institutions and payment technology providers who facilitate deposit and withdrawal transactions. Shared data is limited to that strictly necessary to execute the transaction;
• Game & Technology Providers: Game studios and technology partners whose software powers the 777we Platform. These providers may receive anonymised or pseudonymised session data for game functionality purposes;
• Fraud & Security Services: Specialist providers assisting with fraud detection, cybersecurity monitoring and account integrity verification;
• Regulatory & Legal Authorities: Where required by applicable law, court order, regulatory instruction or lawful authority request, we may disclose personal data to competent authorities. We will notify you of such requests where legally permitted to do so;
• Professional Advisers: Legal counsel, auditors and compliance advisers operating under professional confidentiality obligations, where necessary for the operation or defence of the business.

8.2 All third-party Data Processors are contractually bound to process personal data solely on our documented instructions, to maintain appropriate security standards and not to engage sub-processors without our prior written authorisation.

9.1 The Platform uses cookies and similar tracking technologies to deliver and improve its services. Cookies are small data files stored on your device that enable the Platform to recognise your browser, maintain your session and remember your preferences.

9.2 The following categories of cookies are used:

9.3 You may manage cookie preferences through your browser settings. Blocking strictly necessary cookies will impair Platform functionality. Withdrawing consent for analytics or marketing cookies will not affect your Account or access to games.

10.1 We retain personal data for as long as necessary to fulfil the purposes for which it was collected, to maintain your Account, to comply with applicable legal and regulatory obligations, and to resolve any disputes or enforce our agreements.

10.2 Indicative retention periods are as follows:

10.3 Following expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to any individual.

11.1 777we implements a range of technical and organisational measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:

• Transport Layer Security (TLS): All data transmitted between your device and the Platform is encrypted in transit using current TLS standards;
• Encryption at Rest: Sensitive personal data stored in our systems is encrypted at rest using industry-standard algorithms;
• Access Controls: Internal access to personal data is restricted on a strict need-to-know basis, with role-based permissions and audit logging of access events;
• Two-Factor Authentication: Available to Users to secure their Account against unauthorised access following credential compromise;
• Vulnerability Management: Regular security assessments and patch management processes are in place to address emerging vulnerabilities in Platform infrastructure;
• Incident Response: We maintain documented procedures to detect, assess and respond to personal data security incidents in a timely manner.

11.2 Notwithstanding the above, no method of transmission over the internet or electronic storage is completely secure. While we apply commercially reasonable security measures, we cannot guarantee the absolute security of data transmitted to or from the Platform.

11.3 You are responsible for maintaining the security of your Account credentials. You should use a strong, unique password and enable two-factor authentication where available. If you suspect your Account has been compromised, contact us immediately at [email protected].

12.1 In the course of providing the 777we Platform, personal data may be transferred to, and processed in, countries other than your country of residence. This may occur where our service providers — such as KYC vendors, cloud hosting providers or fraud screening services — operate infrastructure in other jurisdictions.

12.2 Where personal data is transferred internationally, we take steps to ensure that appropriate safeguards are in place to protect your data, including contractual commitments from recipients that meet data protection standards consistent with applicable law.

12.3 By using the Platform and providing your personal data, you acknowledge that your data may be transferred internationally in accordance with this Section.

13.1 Subject to applicable data protection law and certain conditions and exceptions, you have the following rights in relation to your personal data held by 777we:

13.2 To exercise any of the above rights, please contact us at [email protected]. We will respond within a reasonable period. We may request proof of your identity before processing a data rights request to prevent unauthorised disclosure.

13.3 Please note that certain rights are subject to exceptions. For example, we may be required to retain financial transaction records and KYC documentation to fulfil regulatory and legal obligations, even following an erasure request.

14.1 The 777we Platform is strictly for adults aged 18 years or older (or such higher minimum age as required by the applicable license jurisdiction). We do not knowingly collect, process or retain personal data relating to individuals under the minimum age requirement.

14.2 If you are a parent or guardian and believe that a minor has provided personal data to the Platform or registered an Account, please contact us immediately at [email protected]. Upon confirmation, we will take prompt steps to close the Account and delete any associated personal data.

14.3 Age verification is applied during the Account registration process and as part of KYC procedures. Accounts found to belong to individuals below the minimum age will be suspended, and all transactions will be reversed in accordance with our Terms & Conditions.

15.1 The Platform does not include links to external third-party websites or services in its main navigation or content. However, where third-party game content or technology is delivered through the Platform interface, that content is governed by the relevant studio or provider's own data practices — limited to non-personal, session-level game data necessary for game functionality.

15.2 777we is not responsible for the privacy practices of third-party service providers operating their own independent platforms or websites. We encourage you to review the privacy policies of any third-party services you use independently of the 777we Platform.

16.1 We reserve the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory guidance or Platform functionality.

16.2 Where amendments are material — such as changes to the categories of data we collect, the purposes for which we process data, or the third parties with whom we share data — we will provide reasonable advance notice to registered Users via the Platform or by email.

16.3 The effective date at the top of this Policy indicates when it was last updated. We recommend reviewing this Policy periodically. Continued use of the Platform following notification of a material amendment constitutes acceptance of the updated Policy.

16.4 The current version of this Privacy Policy is always accessible at https://777we.cam/privacy-policy.

17.1 For any questions, concerns, data rights requests or complaints related to this Privacy Policy or the processing of your personal data by 777we, please contact us through the following channels:

17.2 If you are not satisfied with our response to a data protection complaint, you may have the right to escalate your complaint to a relevant supervisory or data protection authority in the jurisdiction applicable to your circumstances.